Seamless Multi-channel Communication for Customer Engagement and Supply Chain Excellence Challenge

How might we create an AI communications co-pilot for logistics operations by triaging, clarifying and escalating time-critical messages across communication channels?

Join our webinar with KAHRAMAA and QRDI on January 27th, 2026 by registering here

Timeline

Challenge Timeline: Stay Ahead with These Important Dates and Events
Scouting Phase

The application phase opens on February 1st, 2026 (UTC+3) and closes on March 30th, 2026 at 23:59 (UTC+3). Startups and SMEs (TRL5+) are invited to propose innovative and high-impact solutions addressing the challenge statement.

A webinar will be hosted for further details and a Q&A session with GWC and QRDI. More details will be announced soon.

Criteria for Application

The criteria for the application phase are as follows:

  • Register on the platform
  • Complete the participation form
  • Upload a proposal deck
Shortlisting Phase

During this phase, GWC will evaluate the proposals and the most innovative solutions will be selected to proceed to the clarification phase.

Shortlisting criteria
Innovators will be evaluated according to the following criteria:
    1.  Quality of Solution and Technical Viability (55%)
    2.  Solution Implementation (20%)
    3.  Team/Company (25%)
Juries will have until May 14th to decide which projects will move on to the next stage.
Evaluation Phase
May – June 2026

During this clarification phase, GWC may organize one-on-one sessions with shortlisted participants to delve deeper into their proposed solutions and address any outstanding questions.

These sessions, conducted through online calls or via the challenge platform, provide an invaluable opportunity for participants to refine their ideas based on direct feedback. The goal is to ensure a clear understanding of the proposed approaches and align them closely with the challenge objectives, fostering collaboration and innovation..

Awarding
The list of awarded innovators will be officially published on the platform by August 2026. Following the announcement, they will initiate discussions with the challenge owner to outline the next steps for refining and potentially implementing their innovative solutions.
Participate